Frequently, potential clients are persuaded that there are "universal software solutions" for business management, which encompass all requirements of a business. Step-Soft disagrees with this position. On the contrary, owing to the high flexibility of S-Office, it is possible to pre-configure different vertical solutions, by industry, which include all, and only, the processes determined by the specific activity of the compnies in this industry.

This is comparable to purchasing a toolbox: if you only need a couple of the instruments from the set, purchasing the whole set is not appropriate. When referring to "Universal ERP solutions", the client purchases "all instruments from the toolbox", no matter that this usually is not adapted to the needs or financial plan for a system implementation of the company. In this case, the client is left to adapt to the system (instead of the system being adapted to the company), which quite often is impossible due to process differences or lack of IT specialists within the company.

To provide a solution to this problem, Step-Soft offers the Branch class of products, based on the S-Office system, which offers functionality, adapted to the specific needs within the merchandise, production, or service industries.